Frequently Asked Questions

  • Do I need a base bracelet? 
    • Nope! Individual italian charms connect together to create your bracelet, no base needed.
  • How many charms do I need? 
  • What are the charms made of? 
    • Our charms are made of Stainless Steel. Gold charms have a thin 18k coat.
  • Do they tarnish?
    • Italian charms are stainless steel and do not tarnish. Gold coating on gold charms will show wear over time. Do keep them away from harsh chemicals or perfumes.
    • If you experience any cases of our charms turning your skin green please email us at bellivitacharmbar@gmail.com - this would be a situation where (unbeknown to us) a supplier may have mixed in copper, brass, or certain alloys - mixing with moisture and sweat this can create green discoloration on skin.
  • Are they waterproof? 
    • Charms, yes. Watches, no. Italian charms can get wet, though we do not recommend taking them in chlorinated/saltwater as there are springs inside that may not tolerate the harsh water. Keeping them dry and out of soapy water will keep them looking their best.
  • What if my charm is defective or breaks? 
    • Italian charms are super sturdy but nothing is perfect. Please reach out to us within 60 days or so if your charm/watch is defective.
  • Is your online selection the same as your in person selection? 
    • No, we are always adding charms and our in-person selection is larger than our online selection though we may sell out of some charms in person but still have them online! 
  • I'm looking for a specific charm - can you help?
    • Yes! We love when you tell us what we're looking for, we will do our best to get it in for you.